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CANDLE LIGHTER
OUTDOOR ARC LIGHTER
Let customers speak for us
would have liked to receive the flexible wand version but it was out of stock - this product is innovative!
In mid-December, I saw a story on CBS Sunday Morning from David Pogue about interesting holiday gifts. I was intrigued by the SUPRUS SerenitySpark Rechargeable Electric Candle Lighter. I thought it would make a cute stocking stuffer, and I ordered two. I received a confirmation from Suprus, telling me I would hear when my order shipped. I heard nothing, and emailed them December 23, cancelling my order. I received another email with a supposed tracking number. When I clicked, the message was there was no package. Of course I sent another email to Suprus. This week (5 days ago, not 19), I received a package with the lighters. Again, no contact from Suprus, no explanation.
I have not received the products that I ordered on the 14th of December. Please advise when they will arrive. I paid for them and for shipping and have not received yet. Thank you for your attention to this matter.
I cannot review something I never received.
We have yet to receive the product . . . . I have been wondering where it is and was about to contact you.
I’m still hoping to get it.
I want a refund
No order has shone up. What’s your explanation?
I never received it
I am unable to review this item because I have not received it. I have no tracking information in order see whether it has gone missing.
Have not received order yet.
Love it!
Very good looking , safe, and works!
Hello, can we put off the RGB light?
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One-year warranty
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